Privacy Policy

Effective Date: January 1, 2025

Welcome to FanSubs!

FanSubs ("we," "us," "our") is a platform owned by Influencers.com, designed to facilitate connections between creators and their audiences. This Privacy Policy is part of our Terms of Use and outlines how we collect, use, and share your information when you use our platform, including our website, mobile applications, and other related services.

Information We Collect

Information You Provide

We collect information that you voluntarily provide through text fields, including but not limited to:

  • First and last name
  • Email address
  • Phone number
  • Username and password
  • Country and state/province of residence

You may have the option to sign up using third-party services (e.g., Facebook, Google, Apple), which may require sharing personal data with those providers. Refer to their privacy policies for details on data usage.

You may also add additional information to your public profile, such as a location, social media links, and an about section, which we store.

Patrons

A patron is a user who subscribes and/or makes purchases on FanSubs to access exclusive content or other offerings. As a patron, you must provide payment information to our payment partners. FanSubs stores expiration dates and postal codes associated with your payment card but does not store your full payment card number. Payment providers such as PayPal, Stripe, and Apple Pay process these transactions, and their privacy policies govern the handling of such data.

We collect and process information about:

  • The creators you subscribe to and/or support
  • Memberships and other purchases
  • Benefits you receive
  • Shipping details for physical benefits (if applicable)

Creators

Creators are users who manage a page on FanSubs and engage with patrons who purchase memberships or content. To become a creator, you must provide details about your content and offerings. To receive payouts, you must create an account with one of our payment partners (e.g., PayPal, Stripe, Payoneer) and may be required to provide additional information for tax and legal compliance, such as:

  • Tax identification number
  • Social security number or employer identification number
  • Business registration details
  • Bank account information
  • Proof of residency or identity

Automatically Collected Information

When you interact with our platform, we collect:

  • IP address and approximate location
  • Browser/device information
  • Operating system and language settings
  • Referral sources and search terms
  • Page views, content interactions, and session durations
  • Clicked links and navigation activity

Messages and Comments

FanSubs collects and stores the contents of messages and comments exchanged on the platform, including timestamps and activity-related metadata.

Third-Party Integrations

If you link external accounts (e.g., YouTube, Twitch, TikTok, Discord), we may collect and store data related to those accounts, such as:

  • Profile details (username, profile picture, follower count)
  • Engagement metrics (views, likes, comments)
  • Posting frequency

How We Use Your Information

FanSubs uses collected data to:

  • Provide and improve our services
  • Facilitate transactions and memberships
  • Verify user identity and comply with regulations
  • Deliver membership benefits and purchased content
  • Personalize user experience and recommendations
  • Ensure platform security and prevent fraud
  • Conduct research and platform analytics

Information Sharing

We do not sell your data. However, we may share data under specific conditions:

  • With Creators: When you subscribe to or engage with a creator, they may receive your name, email, and purchase details.
  • With Communities: When engaging in community features, certain profile information and activities may be visible to others.
  • With Service Providers: We work with vendors for payment processing, hosting, analytics, fraud prevention, and customer support.
  • With Legal Authorities: If required by law, we may disclose user data to comply with legal obligations.
  • During Business Transfers: In the event of mergers, acquisitions, or restructuring, your data may be transferred.

Information Shared with the Public

The following details may be publicly accessible:

  • Public profile (username, avatar, bio, social media links)
  • Posts, comments, likes, and engagement history (as per creator settings)
  • Creator earnings and patron counts (as per visibility preferences)

Your Rights and Control Over Your Data

Users can:

  • Access and modify account settings to update their personal information
  • Opt out of marketing emails and push notifications
  • Request deletion of their account and associated data
  • Manage cookie settings through their browser
  • Exercise data portability and restriction rights

Data Retention

FanSubs retains user data for as long as necessary for service provision and legal compliance. If an account is deleted, certain information may be retained as required by law.

Security Measures

FanSubs implements industry-standard security protocols to protect personal data. However, no system is entirely immune to risks.

Children's Privacy

FanSubs is not directed at users under 13. Users under 18 must obtain parental consent to access certain features. Users engaging in adult content must be at least 18 years old.

FanSubs complies with applicable privacy laws, including the California Consumer Privacy Act (CCPA) and General Data Protection Regulation (GDPR). Users in California and the EU can:

  • Request access to their personal data
  • Opt out of data sharing
  • Request data deletion
  • Exercise rights under regional privacy laws

International Data Transfers

FanSubs operates globally, and data may be transferred internationally. Where required, we implement contractual safeguards to protect transferred data.

Changes to This Policy

We may update this Privacy Policy periodically. Significant changes will be communicated through notifications. Continued use of our services constitutes acceptance of the updated policy.

Contact Us

For privacy inquiries, contact us at:
FanSubs Privacy Team
Influencers.com
privacy@fansubs.xyz